The Lagos State Government, through its Consumer Protection Agency (LASCOPA), has cautioned Filing stations owners, businesses on contravening the Consumer Rights Law.
Mr Afolabi Solebo, the General Manager, Lagos State Consumer Protection Agency (LASCOPA), revealed this in a statement on Friday in Lagos.
Solebo cautioned fuel attendants and business owners to desist from all forms of extra charges arising from the use of Point of Sale (PoS) machines for transactions.
According to him, the warning became imperative due to several complaints received from consumers about illegal charges by some business owners, especially filling stations.
Consequently, Soleno noted with dismay the sad occurrence where consumers were charged extra cost for payment made through PoS machines for the purchase of Petroleum Motor Spirit (PMS), by operators of some filling stations in Lagos State and some owners of Small and Medium Enterprises.
On his part, such charges violate consumer rights and constitute unfair trade practices.
”The agency is concerned with the rising consumer feedback by motorists and consumers of PMS products particularly.
”We will continue to monitor this sensitive and evolving situation and remain committed to the protection of consumers in Lagos State,” Solena reiterated.
While urging motorists and consumers to report to the agency or visit LASCOPA annex offices closest to them, any filling station or operator that contravened the rights of consumers.
Solebo, however , assured that such violators would be dealt with accordingly.