NERC Fines Abuja Electricity Distributor for Tariff Violations

NERC imposes ₦200 million fine on AEDC for flouting customer billing regulations
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The Nigerian Electricity Regulatory Commission (NERC) has taken a decisive action against the Abuja Electricity Distribution Plc (AEDC) for breaching electricity billing regulations outlined in the new tariff order.

In a statement released on Friday, NERC announced that AEDC has been fined ₦200 million for failing to comply with the prescribed customer band classifications as per the April 2024 Multi-Year Tariff Order. 

This penalty comes after a thorough review and customer feedback, which revealed that AEDC applied the new tariff to all customer bands, contrary to the Order's intent to ensure fair billing practices.

As part of the enforcement measures, AEDC is mandated to reimburse customers in Bands B, C, D, and E who were billed above the allowed tariff bands specified in the Order.

Additionally, the company must provide the balance of customer tokens entitled to affected customers at the applicable rates by April 11, 2024. Furthermore, AEDC is required to submit evidence of compliance with the directives to NERC by April 12, 2024. This stern action underscores NERC's commitment to upholding consumer rights and promoting equity within Nigeria's electricity sector.

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