Guaranty Trust Bank Plc (GTBank) has confirmed an isolated incident of an attempt to compromise its website domain which occurred on Wednesday, just a day after the bank renewed its domain name.
Millions of customers have been unable to access online services on the GTBank website due to the temporary disruption and these concerns had made people to speculate that the bank's website had been cloned, potentially putting customer data at risk.
However, GTBank has assured that the incident was unsuccessful and its website was not cloned. The bank also emphasized that it does not store customer information on its website, and therefore, there has been no instance of compromise of customer data.
In a statement signed by its management, GTBank said, "While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank's website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data."
The bank's information security experts are currently working round the clock to restore domain settings, and GTBank has reaffirmed its unwavering commitment to safeguarding customer data.
GTBank has also encouraged customers to disregard the claims in the media reports and assured them of the bank's dedication to protecting their data.
